Terms & Conditions

Welcome to m711, a trusted online gambling platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. These Terms & Conditions govern the use of all services offered through the m711 platform, including cricket betting, live casino games, slots, crash games, and any other wagering products accessible via our website.

By creating an account, logging in, or placing a wager on m711, you confirm that you have read, understood, and agreed to these Terms & Conditions in their entirety. If you do not agree with any part of these terms, you must cease using the platform immediately. m711 reserves the right to update these terms at any time, and continued use of the platform following any such update constitutes your acceptance of the revised terms.

To register and use the m711 platform, you must satisfy all of the following eligibility requirements:

• You must be at least 21 years of age. m711 strictly enforces the 21+ age requirement, and underage gambling is not permitted under any circumstances.
• You must be a resident of Bangladesh or accessing the platform from a jurisdiction where online gambling is not prohibited.
• You must provide accurate, complete, and current personal information during registration. Providing false information is grounds for immediate account termination.
• You must not be listed on any self-exclusion register or be subject to a court order or other legal restriction that would prohibit you from gambling.

Each player is permitted to hold only one active account on m711. Duplicate or multiple accounts are strictly prohibited and may result in all associated accounts being suspended and balances forfeited. When registering, you are required to:

• Choose a strong, unique password and keep your login credentials strictly confidential. m711 will never ask you for your password by email, phone, or live chat.
• Provide a valid email address and mobile number registered in Bangladesh for account verification and communication purposes.
• Complete identity verification (KYC) when requested by the platform. This may include submitting a National ID card, passport, or other government-issued document.
• Notify m711 support immediately if you believe your account has been accessed without your authorization.

m711 employs SSL encryption and industry-standard security measures to protect your account data. However, you remain solely responsible for maintaining the confidentiality of your own login credentials and for all activities that occur under your account.

m711 supports a range of payment methods tailored for Bangladeshi players. All transactions are conducted in BDT (Bangladeshi Taka). Accepted payment methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard. The following conditions apply to all financial transactions on the platform:

• All deposits must be funded from a payment account held in the same name as your registered m711 account. Third-party or anonymous funding sources are not accepted.
• The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Maximum transaction limits may apply based on your account verification tier.
• Withdrawal requests are processed within 24 hours during normal operating conditions. During periods of high volume, processing may take up to 72 hours. m711 will notify you if there are expected delays.
• Any bonus funds credited to your account are subject to wagering requirements before they may be withdrawn. The specific rollover multiplier applicable to each bonus is stated in the relevant promotion terms.

m711 reserves the right to request proof of ownership for any payment method used on the platform. Failure to provide satisfactory documentation may result in a temporary hold on the account pending verification.

m711 offers a variety of bonuses, including welcome bonuses, reload bonuses, free spins, and seasonal promotions tied to events such as the BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. All bonuses are subject to the following general rules:

• A bonus may only be claimed once per household, IP address, device, or payment method unless the promotion terms explicitly permit multiple claims.
• Bonuses cannot be transferred between accounts or exchanged for cash directly. Only winnings derived from playing through a bonus may be withdrawn, subject to satisfying the applicable wagering requirement.
• m711 reserves the right to amend, pause, or withdraw any bonus or promotion at any time without prior notice. This does not affect bonuses already claimed and in use at the time of the change.
• Any attempt to abuse bonus offers through matched betting, arbitrage strategies, or collusion with other players will result in the immediate forfeiture of the bonus, cancellation of associated winnings, and possible permanent account suspension.

All bets placed on m711 are final once confirmed. It is your responsibility to ensure the accuracy of every bet before confirming it. The following rules apply to all wagering activity on the platform:

• Bets placed on suspended or void markets will be refunded to your account balance. m711 determines market status in accordance with the applicable sport's official governing body rules.
• In the event of a technical failure during a live betting session that results in an incorrect or incomplete bet, m711 will investigate the incident and reserves the right to void the affected bet and return the stake.
• Maximum winnings per bet and per day may be subject to limits as specified in the platform's current betting limits schedule. Players are advised to review these limits in the help section before placing large wagers.

m711 is committed to promoting responsible gaming across all player segments in Bangladesh. Gambling should be treated as entertainment, not as a source of income. We strongly encourage all players to set personal deposit limits, session time limits, and loss limits through the account settings panel. Players experiencing difficulties related to problem gambling are encouraged to contact our support team at [email protected] to discuss self-exclusion options or temporary account cooling-off periods.

Access to the m711 platform is strictly limited to individuals aged 21 and above. If you suspect that a minor is accessing your account or using the platform, please contact m711 support immediately so that appropriate action can be taken. For further guidance on managing your gambling habits, please visit our dedicated Responsible Gaming page.

m711 reserves the right to suspend, restrict, or permanently close any player account without prior notice if it determines, at its sole discretion, that any of the following conditions apply:

• The account holder has breached any provision of these Terms & Conditions, including but not limited to age restrictions, identity verification requirements, or fair play policies.
• Fraudulent, deceptive, or abusive activity has been detected in connection with the account, including collusion, match-fixing, or exploitation of software errors.
• The account is being used for money laundering, structuring, or any other financial crime as defined under applicable Bangladeshi law.
• A player on a self-exclusion list has attempted to circumvent their restriction by opening a new account or providing false information.

m711 provides its platform on an "as available" basis. While we take all reasonable steps to ensure continuous and uninterrupted service, we do not guarantee that the platform will be free from errors, interruptions, or delays at all times. m711 shall not be liable for any loss of funds, profits, or opportunity resulting from technical downtime, network failures, or factors beyond our reasonable control, including but not limited to natural disasters, government actions, or force majeure events.

In no event shall m711's aggregate liability to any player exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim. Nothing in these Terms & Conditions limits liability for fraud or for death and personal injury caused by negligence.

m711 may revise these Terms & Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last updated" date. We recommend reviewing these terms periodically. If a material change is made, m711 will endeavour to notify registered players via their registered email address. Continued use of the platform after any update constitutes acceptance of the new terms. If you disagree with a revision, your sole remedy is to cease using the platform and close your account.

These Terms & Conditions are governed by and construed in accordance with the laws applicable in Bangladesh. Any disputes arising out of or in connection with these terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration. Nothing in this clause limits either party's right to seek urgent injunctive or other equitable relief from a competent court.

If you have any questions about these Terms & Conditions, please contact our support team at: [email protected]